Segretaria Smart, voice and chat
Answers the phone, WhatsApp and Telegram in natural Italian. Books appointments, reservations and orders, and hands over to a person when needed. Works evenings and weekends too.
Explore Segretaria Smart →AI that works. Not a demo.
Answering the phone, reading documents, sorting requests, filling in forms. We put AI inside the processes that keep your people busy today, and we measure how much time it frees up.
Document reading
Reads. Checks. Flags.
Invoices, contracts, ID documents, payslips: the AI extracts the data, compares it with what should be there and flags only the anomalies. Staff stop retyping and check the exceptions.
Sample document and data.
Supplier ✓Rossi Forniture S.r.l.
Document date ✓31 October 2026
IBAN To checkDifferent from the one on file. Passed to staff.
Due date and amount ✓30/11/2026 · €1,240.00
What we do
Four uses that really work.
Document reading and checks
Invoices, contracts, forms: extracts the data, checks it against the rules and flags only the anomalies.
Sorting and replies
Emails, website forms, messages: sorted by type and urgency, assigned to the right person, with a first reply ready. No request sits still for days.
Process automation
Copying data between systems, sending reminders, preparing reports, updating the status of a case. An automation does it and alerts you only when a human is needed.
The proof
Our CAF (tax assistance centre) handles more than 7,000 cases a year. The automations we offer were born there, with real clients and real deadlines.
AutomaCAF15 h
freed up per operator each week, in tax return season.
Segretaria Smart0
missed calls at peak hours.
Our rules
AI does the work. You decide.
One task at a time
We pick a process, automate it, measure it. Then the next one. You always know what it's doing and what it returns.
People decide the exceptions
The AI handles the normal cases and hands over the doubtful ones, with the context ready.
Your data stays yours
Servers in Europe, logged access, no client data used to train third-party models. We put it in writing.
It can be funded
AI projects are among the most funded by Italian regions and the State. We won a grant for one ourselves, from the FVG Region. Before we quote, we check what's open for you.
Grants and funding →Who it's for
- Professional firms and CAFs with lots of cases and documents
- Restaurants and businesses that live on phone calls and bookings
- SMEs with an office that retypes data between different systems
Free assessment
What process slows you down?
Tell us in a free 30-minute meeting. We'll tell you if it can be automated, how, and what it costs.