AI and automation→
Work that does itself
Assistants that read documents and answer clients, processes that run without retyping data. AI inside your business, with a clear job.
15 hfreed up per operator each week, in tax return season
Digital that works for you.
AI assistants, custom management software and clients from Google. Built by people who use them every day, and paid for by a grant when one exists.
Segretaria Smart is on the line now
Free assessment30 minutes
The proof
We do it for us first.
The website of our CAF (tax assistance centre), centrofiscale.com, is one of the most visited tax websites in Italy. All of that traffic comes from Google, with no money spent on ads. We use the same method for our clients.
How we do it →3M+
unique visitors a year€0 on advertising
Segretaria Smart
She answers.
An AI receptionist that answers by voice and by chat, on WhatsApp and Telegram. She books appointments, reservations and orders. When needed, she passes the call to a person.
0missed calls at peak hours
30%of appointments booked after hours
Segretaria SmartOn call · 00:42
Incoming call
Good evening, I'd like an appointment to register as self-employed.
Of course. I have Tuesday at 10:30 or Thursday at 16:00, at our Udine office. Which do you prefer?
Thursday is perfect.
Booked for Thursday at 16:00. I'll send you a confirmation on WhatsApp with the documents to bring.
Appointment booked ✓
Example conversation. The same system we install in offices, shops and restaurants.
What we do
Four areas. One partner.
↗Explore automation
Custom software→
The system you're missing
Management software, client portals and links between the systems you already use. Built on your real process, owned by you, in short releases.
−40%average time to close a case with Portale Pratiche (client portal)
Client acquisition→
Clients from Google
Organic search rankings and social campaigns. We measure the enquiries that come in, not the “likes”.
2,000+phone calls a year from our office's Google profile alone
Grants and funding→
A grant pays for it
We find the grant with BandoAmico, submit the application on click day (first-come grant portal) and handle the reporting until the money arrives.
€13Min grants won for clients
Results 2026
Numbers, not promises.
3M+
unique visitors a year on our websites, from Google
14
software and AI projects delivered
13M €
in grants won for clients
7,000+
cases handled every year with our tools
4.9 / 5
944 reviews on Google
All results and case studies →
Our software
We use it daily. Then we sell it.
Every product started from a problem of our own: too many calls, too many grants to read, clients waiting in line.
See all our software →01
Segretaria Smart
Offices · shops · restaurants
Answers by voice and chat, books, takes orders. Phone lines, fibre and setup included.
02
BandoAmico
Businesses · professional firms
Describe your business in your own words and find the open grants for your VAT number and your ATECO code.
03
Fatturazione Italia
Self-employed · small businesses
Simple e-invoicing, for people who send invoices and don't want to become accountants.
04
Portale Pratiche
CAF · professional firms
Clients upload documents, sign and follow their case from home. Staff work from a single queue.
05
Online Booking
Appointment-based businesses
Clients pick a free slot and get a confirmation. All locations and staff in one dashboard.
06
Click day simulator
Professional firms · associations
Trains staff on real scenarios before the portal opens. Our own teams use it.
How we work
Five steps, one contact.
01
Assessment
A free meeting, no slides: where you lose time, what you do by hand, where your clients come from.
02
Plan
What to build and what to buy ready-made, with time and costs in writing before we start.
03
Grant
If a grant covers the investment, we prepare the application. If there isn't one, we start anyway.
04
Build
Short releases: you see the result every few weeks and we adjust it together.
05
Support
We train your team, go live and remain your point of contact.
Free assessment
30 minutes. Free.
We tell you what to automate, how to get found by more clients and whether a grant covers the investment. If there's nothing useful, we tell you straight away.
Phone · Segretaria Smart answers+39 0432 1638640
OfficeViale Tullio 13, Udine