We use them every day. Now you can.
Six products, each born from a problem of our own: too many phone calls, too many grant calls to read, invoices to check, customers waiting in line, staff to train. We built them for our own office. Today our clients use them too.
Segretaria Smart
It answers the phone and chats on WhatsApp and Telegram, in natural Italian. It takes appointments, bookings and orders, and hands over to a person when needed. It never puts callers on hold, and it works evenings and weekends too.
- Voice and chat share one brain: call or write, the answer is consistent
- Calendar, bookings and orders linked to the tools you already use
- Hand-over to a staff member with the full conversation context
- Turnkey: phone and fibre contracts, numbers, setup, migration from your old switchboard, training
For firms
Appointments, information on cases and which documents to bring, call-backs. We use it in our CAF (tax assistance centre).
For restaurants
Bookings with confirmation, takeaway orders, opening hours and menu, hand-over to the floor and the kitchen.
For businesses
Garages, medical practices, beauty salons, services: appointments and answers without a person tied to the phone.
BandoAmico
Describe your business and what you want to do, in your own words. BandoAmico reads your VAT number, ATECO code and region, and finds the regional, national and European grants you can apply for.
- Search in plain language, no jargon
- Alerts and reminders on the grants you care about
- Plan for firms: multiple VAT numbers, alerts for each client, ready-made PDF presentations
Sample search
Illustrative example. Available grants depend on the date and on your business.
Fatturazione Italia
Simple e-invoicing, for people who send invoices and don't want to become accountants. Built for the flat-rate scheme, now being extended to the standard and simplified schemes and to companies.
- Issue and send to the SdI, receive supplier invoices
- Deadlines, payments and summaries you can read without a course
- Linked to our CAF: your accountant sees what they need
Born in a CAF
Flat-rate clients of our CAF came in with handwritten invoices and missed deadlines. Today they invoice in a few minutes and we check everything at year end.
Click day simulator
It reproduces the platforms of first-come, first-served grant calls (the click day) and their steps, so staff can train before the real day. Our own teams use it for INAIL ISI and Invitalia.
- Scenarios for the main grant calls, with real timings and steps
- Team sessions, with results for each operator
- Can be combined with the click day operator course
To be clear
The simulator trains people. On the day itself, operators submit the applications by hand, on the agency's own platform.
Portale Pratiche
Clients upload documents, sign and follow their case from home. Staff work from a single queue, with everything already attached. We use it every day for 730 tax returns, ISEE, inheritance cases and VAT registrations.
- Guided document upload, by type of case
- Online signatures and consents, notifications at every step
- Work queue for staff, with priorities and deadlines
Built to end the queues
Today more than one case in three is handled fully online, and people who come to the office arrive with their case already prepared.
Prenotazioni Online
Prenotazioni Online (online booking): the client picks a free slot and gets a confirmation by email. Offices, staff and availability from a single panel. No more phone calls to set or move an appointment.
- Calendar with hours by office and staff member (for us, Udine and Cividale)
- Automatic email confirmations and reminders
- Connects to Segretaria Smart: people can book by voice and on WhatsApp too
Who it's for
CAFs, professional firms, medical practices, beauty centres, garages: any business that today keeps a person on the phone to fill the calendar.
Two services with their own site.
Need a tool nobody makes?
We build it around the way you work. And we check whether a grant can cover part of the cost.